By the numbers: Protecting Operator and Customer Health and Safety

By the numbers: Protecting Operator and Customer Health and Safety
By Emily Stefiuk

The SFMTA has responded to COVID-19 by working to minimize the risk of transmission and protect the health and safety of our employees and the public. Health and safety is SFMTA’s Transportation Recovery Plan’s number one priority.  

To assess how we are doing, the SFMTA has been monitoring data through our Transportation Recovery Plan Dashboards. The Objective 1 dashboard compiles metrics associated with health and safety, including sanitizing vehicles and facilities, promoting physical distancing, and encouraging mask compliance. Here’s what we’re seeing:  

  • As of December 6, operator reported mask-related incidents are down 92% from the peak in April.  

  • Mask compliance on Muni is at an all-time high at 96% of observed passengers wearing masks.  

  • We’ve upped our mask distribution – our Transit Information Program (TIP) staff distributed over 14,000 masks to customers the week of November 16.  

  • To date, no COVID-19 positive cases have been traced to riding Muni.  

These findings are even more important as the city and the region have been experiencing a surge in COVID-19 cases after the Thanksgiving holiday. While there is an alarming surge in cases, it's important to recognize that our science-based best practices paired with the public's embrace of critical interventions like wearing a face masks or face coverings allows us to keep our system running for those who need us during this unprecedent time. Additionally, we are maintaining a safe and healthy system so that when increased activity is permitted once again, Muni will be ready for you. 

These numbers reflect efforts that have been underway since the beginning of the pandemic to protect operator and customer health and safety. Since March, SFMTA has implemented mitigation measures that limit the possibility of exposure to, and transmission of, COVID-19. To encourage customers to practice good public health behavior throughout their journey, we launched our Ambassador Program in April and expanded it as the TIP program in September. TIP staff provide information to customers on best practices and alternatives to Muni like our recently-launched Essential Trip Card discount taxi program. TIP staff also provide the public with information about COVID-19 Muni Core Service, help manage crowding and distribute masks to customers that may have forgotten theirs.  

A Muni bus with a "Mask Required" head sign.

Other measures Muni has implemented include audio announcements and head signs on buses to remind customers that masks are required when riding Muni. We have also continued the sanitization practices we implemented at the onset of the pandemic. Vehicles return to our operating divisions at the end of each run, so each operator starts their shift with a sanitized vehicle.  

The metrics show that these measures and added precautions to ensure the health and safety of our employees and the public are paying off. As the pandemic continues, the SFMTA is committed to using data to inform our COVID response, service delivery, and budget decisions.  

Customer Reminders 

Remember, we still need your help. Help reduce the risk of COVID-19 transmission by: 

  • Staying home, except for essential trips.  

  • Shopping locally and supporting your neighborhood businesses. 

  • Wearing a face mask or face covering over your mouth and nose and maintaining physical distance such as leaving a seat open between you and anyone who is not in your household. 

  • Use alternate transportation whenever possible – walk, bike or take a taxi – to save a seat on Muni for those who don’t have other options. 

If you do need to travel on Muni: 

  • Please respect your Muni operator. They are working hard for you. 

  • Face coverings are required on Muni. To avoid getting passed up, cover your nose and mouth with face cover or mask while you are waiting for Muni and on Muni. 

  • Board by the back door unless you require assistance. 

  • Give yourself extra time just in case. Your fare is good for two hours across multiple routes. 



Published December 19, 2020 at 06:30AM
https://ift.tt/2WAatFX

Comments

Post a Comment

Popular posts from this blog

Digital Marketing क्या है और इसका Future क्या है ?

Image
Digital Marketing Kya Hai Digital Marketing वह है जिसमे हम अपने मोबाइल और कंप्यूटर जैसे Digital उपकरण के द्वारा अपने Product या Brand को Globally Promote (विश्व स्तर पर बढ़ावा देना) कर सकते है| इसी को हम Digital Marketing या Online Marketing के नाम से जानते है| चलिए आपको सरल भाषा में समझाते है जिससे आपको आसानी से समझ आ जाएगा Meaning Of Digital Marketing Digital (डिजिटल) Digital का मतलब इलेक्ट्रॉनिक और मुख्य रूप से Internet से है जो एक इलेक्ट्रॉनिक नेटवर्क है जिस नेटवर्क का हिस्सा दुनिया का हर वो व्यक्ति है जो किसी भी Digital उपकरण (मोबाइल या कंप्यूटर) के द्वारा Internet का प्रयोग करता है| Marketing (मार्केटिंग) Marketing का शाब्दिक अर्थ है विपणन, नए या पहले से मौजूद प्रोडक्ट या सर्विस की जानकरी मौखिक और लिखित रूप में उपभोक्ताओं (Customer) तक पहुचने की प्रक्रिया Marketing कहलाती हैं| Digital Marketing या Online Marketing अपने Product को Internet के माध्यम से Global Market में लोगो तक पहुँचाने का एक तरीका है, जिस प्रकार से हम यदि Offline Advertising को अख़बार,
Read more

This Weekend: Charity Marathons

Image
This Weekend: Charity Marathons By Schad Dalton Events:  The winter rains have subsided, the holidays are a distant speck in the rearview mirror and it's now the time of year when events around the city become more prevalent. This weekend is a prime example as multiple events are scheduled, including the return of bonfire season at Ocean Beach from March 1 to October 31. Head to Union Square on Saturday for a free pick-your-own tulips event during American Tulip Day . On Sunday, the Hot Air Music Festival celebrates its 11th year with a celebration of contemporary music at the San Francisco  For those looking to support a good cause as well as dive into the frigid waters of the Bay, head up to Aquatic Park for the 2020 Dash and Splash. On Sunday, the 42nd annual Chinese New Year YMCA Run will take place, benefiting the Chinatown YMCA Community Center. Be sure to check out all of the city's free monthly museum days , too, as each weekend presents new opportunities to visit o
Read more

Twin Peaks for All: Survey Results

Image
Twin Peaks for All: Survey Results By Benjamin Barnett Last month, the SFMTA and San Francisco Recreation and Parks Department released a survey seeking public feedback regarding  five proposed roadway options for Twin Peaks Boulevard . San Franciscans responded to the survey, ranked support for each alternative and shared opinions about how the different options met their needs.  The Twin Peaks for All survey was open for almost three weeks and received more than 1,700 responses. This number reflects the high level of interest for this San Francisco park and its future access.   Survey Background Conditions on Twin Peaks Boulevard between Portola Drive and Barnett Avenue before COVID street closures.   The Twin Peaks Boulevard gates were closed early in the pandemic to reduce crowding at the lookout point parking lot. The gates were closed on the north, at Burnett Avenue, and the south, at Portola Drive. Since then, Twin Peaks Park use by hikers, joggers and people on bicycles
Read more